Shipping policy

Processing Time:

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• During high-demand periods, processing times may be extended.

Shipping Methods & Delivery Times:

• Standard Shipping: 5-10 business days
• Express Shipping: 2-5 business days
• Overnight Shipping: 1-2 business days

(Delivery times vary based on location and shipping carrier delays.)

Shipping Rates:

• Shipping rates are calculated at checkout based on your location and order weight.
• Free shipping is available for orders over $50 (if applicable).

International Shipping:

• We ship worldwide! Delivery times vary based on location.
• Customs fees and import duties (if applicable) are the buyer’s responsibility.

Order Tracking:

• Once your order ships, you will receive a tracking number via email.
• If you haven’t received tracking updates within 48 hours, contact our support team.

Lost or Delayed Shipments:

• We are not responsible for lost or stolen packages after they are marked as "delivered."
• If your package is delayed, please check with the carrier before reaching out to us.

Address Errors:

• Please ensure your shipping address is correct. We are not responsible for delays or extra charges due to incorrect addresses.

Returns & Exchanges:

• For return and exchange policies, please refer to our [Return Policy] page.

For any shipping-related inquiries, contact us at volcanonewyork.com